Privacy policy

Data controller

Sergeeva Irina, Dzyk Nadiia Olegivna GbR
trading as “Urbanität”
Schießgrabenstraße 8A
86150 Augsburg
Germany

Phone: +49 175 5566051
Email: [email protected]

Technical operation and server logs

This website runs as a static Astro site on our own server at 152.53.176.165. Requests to urbanitaet.com pass through Cloudflare's proxy. Cloudflare processes technical connection data, including the IP address, to deliver and protect the website. For operation and security, the web server records the incoming IP address (Cloudflare's proxy address for requests via Cloudflare), time, HTTP method, requested path, status code and bytes transferred. Form content and URL query parameters are not logged. Server logs are rotated daily, with up to 14 archived log files retained. No rotation takes place on days without entries, so the period can exceed 14 calendar days. Technical error logs may contain additional request details and are rotated in the same way.

Contact form

When you submit an enquiry, we process your name, phone number or email address, preferred contact channel, language preference, selected service and the time of the enquiry. We use this information only to process your request and contact you about it. Where your enquiry concerns a possible service, processing is necessary for pre-contractual steps (Article 6(1)(b) GDPR); otherwise, it is based on our legitimate interest in answering your enquiry (Article 6(1)(f) GDPR). The data is stored in an access-protected area on our server and automatically deleted after 90 days. Your name and a phone number or email address appropriate to your chosen contact channel are needed to process and answer your request. The form cannot be submitted without this information. Email notifications to [email protected] will only be sent after email delivery has been separately activated. A copy of the enquiry will then be stored in Google Gmail; deletion from the mailbox is handled separately.

Tenant pool

When you send a housing request, we process your name, an email address or phone number suitable for your chosen contact method, your search criteria, optional housing preferences and the time of submission. We use these details to handle your request and contact you about it. Where processing is needed for steps requested by you before a possible contract, the basis is Article 6(1)(b) GDPR; otherwise, it is our legitimate interest in responding to your request (Article 6(1)(f) GDPR). Required information is your name, property type, search location, maximum rent budget and a contact detail suitable for the chosen method. The request cannot be sent without these details. Further preferences are optional.

The details are stored in an access-protected area on our server and automatically deleted after 90 days. The website does not automatically share requests with landlords. This initial form does not collect income details, residence status or supporting documents. If email delivery has been activated separately, [email protected] receives only a notification with the reference number and a link to the protected area; the request details are not included in the email. Retention of that notification in Gmail is separate.

Cookies, analytics and external content

The website code currently sets no cookies. Depending on the active security checks, Cloudflare may set technically necessary cookies, in particular __cf_bm for bot protection (30 minutes of inactivity), or cf_clearance after a challenge (duration according to Cloudflare settings, 30 minutes by default). Whether and when these cookies are set depends on the enabled Cloudflare features. Analytics and advertising services, Meta Pixel, Conversions API, embedded maps and external videos are not currently integrated. To keep the cookie notice from appearing on every visit after you acknowledge it, we store the following entry locally in your browser: urbanitaet_privacy_notice_v1 with the time and selected notice language. The acknowledgement expires after 180 days; on the next visit, the entry is removed and the notice is shown again. You can reopen it at any time using the link in the footer. This entry contains no identifier for advertising or analytics.

Site language

If you choose a site language, we store your preference locally in this browser for 180 days under urbanitaet_language_v1. The entry contains only the language and selection time. Without a saved choice, we use the browser language where supported, otherwise German. While you fill in the housing request, your answers stay only on the open page during language changes and are not written to browser storage. We store the answers on our server as described above only after you send the request.

Your rights

Subject to the applicable legal conditions, your rights include access, rectification, erasure, restriction of processing, data portability, objection and withdrawal of consent, as well as the right to lodge a complaint with a data protection supervisory authority.